Refund & Exchange Policy

7-Day Hassle-Free Exchange

If your package arrives damaged, defective, or incorrect, you may request an exchange within 7 days of delivery. Please contact care@riza.com or WhatsApp +92 300 1234567 with unboxing photos.

Skincare Hygiene Criteria

Due to hygiene safety guidelines, skincare products that have been opened or unsealed cannot be returned unless verified defective upon delivery.